Infrastructure Manager

For more than 40 years, Calian has been solving the world’s most complex problems by pairing the brightest minds with powerful technology. Calian solutions impact the world; from the satellites in space that connect us to the farms that feed us, from the medical professionals who care for us to the governments, schools and companies that make the world better every day.  

Position Overview

As the Infrastructure Manager, you’ll play a key role in maintaining and enhancing our global IT infrastructure. Reporting to the Senior Director, you’ll lead and mentor our IT Systems and Networking teams. Your responsibilities include ensuring the reliability, scalability, and security of our infrastructure. We’re looking for a visionary leader who can drive innovation through automation and modernization efforts, supporting Calian’s growth both organically and through acquisitions.

Our ideal candidate is a dynamic leader with exceptional communication and project management skills, fostering an inclusive and collaborative team environment. They thrive in fast-paced settings, effectively managing multiple priorities with a proactive mindset. Their strong critical thinking and attention to detail ensure accurate analysis and informed decision-making. Additionally, they excel in time management, flexibility, and interpersonal skills, contributing to a positive team culture and innovative problem-solving.

Responsibilities

1. Leadership & Team Management:

• Oversee daily activities of the IT Systems and Networking teams.
• Provide feedback to the Sr. Director on headcount requirements, capacity, costs, and utilization.
• Foster a collaborative and high-performance culture within the team, ensuring continuous professional development and knowledge sharing.
• Make independent decisions related to resources and approach for the teams.
• Set objectives, monitor performance, and provide regular feedback to promote growth and inclusion.

2. Infrastructure Management:

• Oversee daily operations of Calian’s global IT infrastructure, ensuring stability, availability, and security of systems and networks.
• Manage the deployment, monitoring, maintenance, and support of all IS infrastructure, including data centers, cloud environments, and on-premises systems.
• Develop, maintain, and test disaster recovery and business continuity plans.

3. Strategic Planning & Execution:

• Provide input to the Strategic Plan for the IT Systems and Networking departments to support business growth and acquisition integration.
• Execute the business plan and report on progress of deliverables.
• Contribute to tactical plans and help develop, modify, and execute Calian IS policies.
• Manage budgets, resources, and timelines for infrastructure projects, ensuring alignment with organizational goals.
• Stay current with industry trends, emerging technologies, and best practices to continuously improve infrastructure management capabilities.

4. Compliance & Security:

• Ensure all IT infrastructure complies with regulatory requirements and internal policies.
• Implement and maintain security best practices to protect the organization’s data and assets.

5. Automation & Modernization:

• Drive the automation of routine tasks to improve efficiency and reduce manual effort, leveraging tools and scripts.
• Identify opportunities for modernizing legacy systems and processes, implementing innovative solutions to enhance infrastructure performance and scalability.
• Collaborate with other IT teams and business units to align infrastructure improvements with overall business objectives.

Qualifications

• Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience).
• 8+ years of experience in IT infrastructure management, with at least 3 years in a leadership role.
• Professional certifications such as ITIL, PMP, or APICS are advantageous.
• Familiarity with common information security management frameworks (e.g., ISO/IEC 27001, NIST).
• Proven experience managing enterprise IT infrastructure, including cloud and on-premises environments.
• Knowledge of networking, systems administration, and cybersecurity principles.
• Awareness of Artificial Intelligence / Machine Learning.
• Experience with automation tools and scripting (e.g., Ansible, PowerShell, Python).
• Experience with Atlassian JSM, Confluence, OpsGenie, Dell systems, VMWare, Docker, Kubernetes, Fortinet, Cisco, Meraki is valuable.

Job Title:  Infrastructure Manager

Requisition Number:  1531

Date: September 13, 2024 

Location 1: Ottawa, ON 

Remote: Hybrid 

Business Unit: Corporate 

Department:  

Information Systems & Information Technology 

Job Type: Full-time

#LI-RL1# 

#SF#